Returns & Exchanges

At Bannon Jewellers, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your selection, we offer a 14-day return policy for a full refund or exchange on all unworn items in their original packaging.

1

Initiate Your Return

Contact our customer care team or visit our online portal to request a Return Merchandise Authorization (RMA) number within 14 days of receiving your order.

2

Secure Packaging

Place the jewelry in its original presentation box and secure it within a padded shipping envelope, ensuring all original certificates and tags are included.

3

Ship the Item

Affix the provided return label to your package and drop it off at your nearest authorized carrier location; we recommend using a tracked service for high-value items.

4

Quality Inspection & Refund

Once our master jewelers inspect the item to verify its condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing