Frequently Asked Questions
Everything you need to know about shopping with Bannon Jewellers.
What is your standard delivery timeframe?
We offer complimentary express shipping on all orders over €100. Deliveries within Ireland typically arrive within 2-3 business days, while international orders may take 5-7 business days depending on the destination.
Do you offer a warranty on your jewelry and watches?
Yes, all our products are covered by a manufacturer's warranty. Most watch brands carry a 2-year international warranty, and our fine jewelry is guaranteed against manufacturing defects. Please retain your receipt as proof of purchase.
What is your return and exchange policy?
We offer a 30-day return policy for online purchases. Items must be returned in their original, unworn condition with all packaging and tags intact. Please note that earrings cannot be returned for hygiene reasons, and custom-engraved pieces are final sale.
Are your diamonds ethically sourced?
At Bannon Jewellers, we are committed to ethical sourcing. All our diamonds are purchased from legitimate sources not involved in funding conflict, in compliance with the Kimberley Process and United Nations resolutions.
Can I have my jewelry professionally cleaned or resized?
Absolutely. We provide a full range of after-sales services, including professional cleaning, ring resizing, and watch battery replacements. You can visit us in-store or contact our customer service team to arrange a repair.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For added convenience, we also support PayPal and offer flexible financing options through Humm.